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Free shipping
- Free standard shipping on all orders.
- Free express shipping on orders over $129.
- Get a $5.00 credit (standard shipping) or a $13.00 credit (express shipping) for late delivery.
- SATA has order minimum thresholds, which allows us to offer a wider range of items for shipping, including smaller and more convenient sizes. Our order minimum thresholds are detailed before you submit your order.
Price adjustment
Within 30 days
Free returns
Within 90 days
Price adjustment
Within 30 days
Free returns
Within 90 days
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Free returns
- The first return for EVERY order is free! To avoid additional shipping costs and minimize the environmental impact of multiple returns, we suggest that you select the items you wish to return together.
- Any item(s) in their original condition are eligible for a full refund within 90 days of purchase.
Price adjustment
- Items purchased from SATA are eligible for our price adjustment policy. SATA will provide the price difference if the list price of the item purchased was reduced within 30 days of the purchase. The shipment of your order will not be affected by applying for a price adjustment before you receive your item(s). You can request a price adjustment refund by selecting the relevant order in 'Your Orders' and clicking on the 'Request a price adjustment' button.
- Items that are on clearance, promotions or no longer available, etc. may not eligible for price adjustment. SATA reserves the right to the final interpretation of our price adjustment policy, the right to modify the terms of this Policy at any time, and the right to deny any price adjustment at our sole discretion.
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